Can you tarp my roof tonight?

Yes, when conditions allow safe rooftop access. After named storms we run emergency tarp crews until the roofs are stable. Call us — even if it's late — and we'll triage. If we can't be there in 30 minutes we'll tell you that honestly.

Does my deductible apply if I just had storm damage?

Most SC policies have a separate (higher) wind/hail or named-storm deductible — sometimes 1-5% of the dwelling coverage rather than a flat dollar amount. Check your policy declarations page or ask your agent. We can walk through it with you.

What if my claim gets denied?

Denials happen, often because the damage wasn't clearly documented or the adjuster missed something on a hot roof. We can re-inspect, write a supplemental documentation letter, and request a reinspection. If the denial is final, we'll quote the work direct and won't push you toward a claim that won't work.

Storm Damage Roof Repair in Goose Creek, SC

The Lowcountry doesn't get easy weather, and Goose Creek catches its share. Named storms, derechos, hail in the spring, and the occasional microburst can take a roof from “fine” to “leaking into the master bedroom” in twenty minutes. When that happens, we're who you call.

We do storm-damage work in three phases — emergency stabilization, insurance claim documentation, and final restoration. You stay in the driver's seat on the claim; we handle the construction side.

Phase 1 — Emergency stabilization

If your roof is actively leaking or has exposed sheathing, step one is keeping more water out of your house. We'll:

Get on the roof and assess whether tarping is safe (we don't go up in active lightning or 40+ mph sustained wind — period).
Install a properly fastened tarp over the damaged area with furring strips, not bricks-on-tarp like the YouTube videos.
Document the tarp install with timestamped photos for your insurance file.
Identify any interior leaks that need water mitigation referral.

Phase 2 — Insurance documentation

Carriers pay claims based on documented damage. We document thoroughly:

Wide and close photos of every affected slope, plus reference shots showing the storm date with matching debris on the ground.
Hail strike maps when applicable, with chalk circles around impact points so your adjuster can find them.
A written scope in language carriers actually use — match line items, code requirements, flashing replacement specs.
Interior damage notes connected to roof damage (ceiling stains, insulation moisture, etc.).

When your adjuster comes out, we'll be on the roof with them. Most missed damage gets caught on a walk-through with a contractor who knows what to point at.

Phase 3 — Restoration

Once your claim is approved, the restoration is the straightforward part. Depending on scope:

Partial repair — one or two slopes or sections matched to the rest of the roof.
Full replacement — most carriers pay for a full re-roof when damage exceeds about 25% of the field, or when matching shingles to the undamaged slopes isn't feasible.
Code upgrades— we'll claim any code items required for permit issue (ice and water shield, drip edge, hurricane-clip retrofits where applicable).

You pay your deductible. The carrier pays the rest. We don't inflate scope and we don't mark up the deductible.

After a hurricane — what to do first

When a named storm clears Goose Creek, here's the order to work in:

Make sure your family is safe and your power situation is sorted.
Take photos of the exterior from the ground before anyone touches anything.
Tarp obvious openings yourself if it's safe — or call us to do it.
Open a claim with your insurer within their stated deadline (usually 60 days, sometimes shorter post-hurricane).
Schedule your roof inspection — with us or anyone else qualified.

Quick questions, quick answers

After we inspect and document the damage with photos, we write a scope letter to your carrier. They send an adjuster — we meet them on the roof to walk the damage. The adjuster issues a payout, we coordinate the repair or replacement, and you pay your deductible. We don't take a percentage of the claim. The carrier pays us directly when you sign over the proceeds.